Shipping policy

 Thank you for choosing Jovanko for your shopping needs. We're delighted to inform you about our shipping policy, designed to provide you with convenience and affordability.

  1. Shipping within the US: We are pleased to offer free shipping on all orders within the United States. Whether you're in the heart of New York City or nestled in a cozy corner of Montana, shipping costs won't be a concern when you shop with us.

  2. Processing Time: Orders are typically processed and shipped within 1-2 business days after the order is placed. During peak seasons or promotional periods, processing times may be slightly longer, but we're committed to getting your order to you as swiftly as possible.

  3. Shipping Method: We primarily utilize standard shipping for all US orders. While expedited shipping options are not available at this time, rest assured that our standard shipping is reliable and efficient.

  4. Delivery Time: Our standard shipping typically delivers orders within 7-10 business days after processing. While we aim to exceed these expectations, please note that delivery times may vary based on your location and unforeseen circumstances.

  5. Order Tracking: Upon shipment, you will receive a shipping confirmation email containing a tracking number. This enables you to monitor the progress of your delivery and anticipate its arrival.

  6. Shipping Restrictions: We regret to inform you that we currently do not offer international shipping. Our services are exclusively available within the United States.

  7. Incomplete or Incorrect Addresses: To ensure successful delivery, please double-check that your shipping address is accurate during checkout. Jovanko cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for re-shipping orders that are returned to us due to incorrect addresses.

  8. Lost or Stolen Packages: While we take every precaution to ensure the safe delivery of your order, Jovanko cannot be held liable for any lost or stolen packages after they have been successfully delivered to the address provided.

Should you have any inquiries or require assistance regarding our shipping policy, please don't hesitate to contact us at support@jovanko.com. Our dedicated customer service team is available to assist you.

Thank you for choosing Jovanko for your shopping needs. We appreciate your trust and look forward to serving you again soon.